Our bakery is in California, USA. They are Good Manufacturing Practice certified and never animal tested.

Not yet, but please stay tuned!

 yes, we do accept wholesale orders. Just fill out this application  and someone from our sales team will be in touch.

In addition to the delicious cookies, we will also double the number of meals donated.

3 Month Prepay: 36 Meals.

6 Month Prepay: 72 Meals.

12 Month: 144 Meals.

Login to your account first https://nunbelievable.com/account/login (important step)

Then click order now

Select the flavor or flavors you want and click the "cart icon"

One you get to your cart, a small box will pop up on the left of your screen and it will say "you have a reward available" click view reward copy the code you receive

Paste the code in the Discount Code box during checkout 

Please note that multiple discounts cannot be applied in one order.

In addition to all major debit and credit cards, we also accept PayPal, Google Pay and Shopify Pay

Yes, you can add a note to your cookie gift.

Our notes are handwritten and our boxes are pre-sealed to maintain freshness and to reduce the amount of hands that come in contact with the cookies. 

We cannot put a note inside the box but we can put it in a separate envelope and ship them at the same time. 

We understand the inconvenience and our logistics team is working on identifying better solutions.

The Ketogenic diet (Keto, for short), is a low-carb, moderate - high fat diet that shares some similarities with the Atkins and low carb diets. Many studies show that this type of diet can improve health and help with weight loss. It may also have benefits against diabetes, cancer epilepsy, and Alzheimer’s.

Learn more about keto here

No! You definitely don’t have to be on the keto diet to enjoy these cookies!

Pecan Sandy: Almonds, erythritol, pecan, butter (cream, natural flavor), palm oil, vanilla extract (vanilla bean extractives, alcohol, natural flavors, water), spray dried whole eggs, egg whites, sea salt, guar gum, xanthan gum, almond extract (alcohol 90%), natural oil of bitter almond, water), stevia, monkfruit extract

Chocolate Chip:almonds, erythritol, butter (cream, natural flavor) cocoa powder, chocolate chips (unsweetened chocolate, cocoa butter, stevia extract, sunflower lecithin), palm oil, vanilla extract (vanilla bean extractives, alcohol, natural flavors, water) eggs, egg whites, sea salt, guar gum, xanthan gum, stevia, monkfruit extract

Yes, our keto cookies are grain-free

Our keto cookies contain nuts (almonds), milk and eggs.

Our keto cookies are sweetened with Stevia and Monkfruit extract

Chocolate Chip:100 calories/serving (1 serving = 2 cookies)

Pecan Sandy: 110 calories/serving (1 serving = 2 cookies)

The keto cookies will be available the week of May 24th, 2021

Almond flour is used in our keto cookies

We currently offer our keto cookies in two flavors: Pecan Sandy and Chocolate Chip

Our keto cookies are packed in a resealable pack!

There are 8 Cookies in each pack!

We donate one meal for each pack purchased!

Each package takes 3 -10 days to arrive once processed.

Yes. You will receive an email confirmation for your order with tracking information inside.

Each box is packed with bubble wrap to make sure the cookies do not break during shipping. Once your cookies arrive safely, we recommend dancing on the bubble wrap. Then, recycle the packaging.

Each box is 18" x 12" x 6" with cute nun illustrations. You'll know it's us when your mail arrives!

To give you flexibility, we currently offer 3 shipping methods:

    • Standard Shipping: (3 - 5 business days): $4.99

We currently ship to all 50 states but do not ship outside the United States yet. We promise to announce when we do ship internationally!

Yes send us a message at info@nunbelievable.com and we can help you process this order.

We do not accept returns on cookies as they are perishable goods.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food cannot be returned. 

Additional non-returnable items:
    • Gift cards

To complete your return, we require a receipt or proof of purchase.

    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
    • Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping cost is non-refundable

If your order is later or missing, please contact us atinfo@nunbelievable.com

We will follow up with our carriers and process a replacement order at no cost to you.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nunbelievable.com

Please email us at info@nunbelievable.com

Please email us at info@nunbelievable.com for return instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Yes, the minimum is 20 boxes of any flavor of our 12-Pack.

Yes, we can provide personalized cards that will go in each box.

Absolutely, feel free to give us a call at (917) 382-8147

Nope, you have a year to send out all of the boxes?

The shipping rate is $4.99

Yes, please fill out this application. 

Our cookies get delivered to your door at the interval that you select.

We offer 2 types of subscriptions. A monthly box that lasts 3 months, 6 months, or 12 months. We also have a weekly subscription that lasts 2 weeks, 6 weeks, or 12 weeks.

Yes! To cancel your subscription please send us an email at info@nunbelievable.com

You can also cancel your subscription by logging into your Nunbelievable account.

Before your subscription renews, we will send you a reminder 3 days in advance. Your billing frequency is dependent on the type of subscription selected.

You will receive your first box 3 - 10 days after you purchase.

Yes! Simply enter the person's information in the shipping section when placing the order and the box will be sent directly to them.

Please send us an email at info@nunbelievable.com if you need further assistance.